Updated date: 07/10/2025

At Zumabags, we are committed to providing you with a secure and convenient payment experience. Please review our payment policy to understand the methods we accept and how we process your payments.

1. Accepted Payment Methods

We accept the following payment options:

Credit & Debit Cards (processed securely via Stripe):

• Visa
• MasterCard
• American Express (AMEX)
• Discover
• JCB

PayPal

• Pay quickly and securely through your PayPal account or via PayPal Guest Checkout.

Checks

• We accept personal and business checks. Orders will be processed once the check has cleared (typically 5–7 business days).

Money Orders

• Make your money order payable to Zumabags. Orders are processed after verification upon receipt.

Note: All transactions are charged in U.S. Dollars (USD). International customers may incur additional currency conversion or bank processing fees depending on their financial institution.

2. Secure Payment Processing

Your payment security is our top priority. All credit card transactions are processed through Stripe, a PCI-compliant, encrypted gateway. Zumabags does not store your credit card information on our servers.

3. Order Confirmation

Once your payment has been successfully processed:

• You will receive an order confirmation email with full details and a receipt.
• For check or money order payments, confirmation will be sent once the funds have cleared.
• If you do not receive confirmation within 24 hours, please check your spam folder or contact our team.

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4. Payment Troubleshooting

If you experience difficulties while making a payment:

• Double-check that your billing address matches your card or PayPal information
• Try using a different payment method
• Contact your bank or payment provider for further assistance
• If the issue persists, please reach out to our support team

5. Contact Information

Zumabags

📍 85 Main St, Bar Harbor, ME 04609, United States

📧 Email: support@zumabags.store

📞 Customer Service Hours: Monday to Saturday: 8:00 AM - 5:00 PM (GMT-04:00) Amazon Standard Time (Boa Vista)